KCLS Privacy Policy

Effective Date: May 1, 2026

KCLS ("we," "us," or "our") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you contact us, request a quote, or use our lawn irrigation services in the Kansas City area.

1. Information We Collect

We collect information you provide directly to us when you:

• Request a quote, estimate, or service appointment

• Become a customer of KCLS

• Communicate with us by phone, text, email, or in person

• Make a payment for services

The types of information we collect include:

• Contact information: name, mailing address, service property address, email address, and phone number

• Service information: details about your property and irrigation system, service preferences, and history of work performed

• Payment information: billing details necessary to process payment for services rendered

2. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and deliver lawn irrigation services

• Communicate with you about quotes, appointments, service updates, invoices, and follow-ups

• Process payments and maintain accurate business records

• Respond to your questions, requests, and feedback

• Comply with legal and regulatory obligations

3. SMS / Text Message Communications

If you provide your phone number to KCLS, you consent to receive text messages from us related to our services. These may include appointment confirmations, "on my way" notifications, quotes, invoices, and service follow-ups.

• Message frequency varies based on your service relationship with KCLS.

• Message and data rates may apply depending on your mobile carrier and plan.

• To opt out at any time, reply STOP to any text message from us. After you reply STOP, you will no longer receive text messages from us.

• For help, reply HELP to any text message, or contact us directly using the information at the end of this policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and text-messaging opt-in consent data will not be sold, rented, or shared with any third party for marketing purposes. Information sharing limited to subcontractors or service providers that support customer service and the technical operation of our SMS program is permitted, and those parties are bound by confidentiality. All text-messaging originator opt-in records and associated consent data are kept private and will not be transferred to any third-party marketers.

4. How We Share Information

We do not sell your personal information. We may share information in limited circumstances:

• Service providers: with subcontractors or vendors (such as our scheduling, payment processing, and SMS platform providers) who support our business operations and are bound by confidentiality.

• Legal compliance: when required by law, court order, or to protect our legal rights.

• Business transfer: in connection with a sale or transfer of our business, in which case the receiving party will be bound by this Privacy Policy or a substantially similar policy.

We do not share your personal information, mobile phone number, or SMS opt-in consent data with third parties for marketing or promotional purposes.

5. Data Security

We take reasonable steps to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may:

• Request access to or correction of the information we hold about you

• Opt out of text messages at any time by replying STOP

• Ask us to remove your contact information from our records, subject to any legal or business records-retention requirements

7. Children's Privacy

KCLS does not knowingly collect personal information from children under the age of 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted at this URL with an updated "Effective Date."

9. Contact Us

For questions about this Privacy Policy or about how we handle your information:

Kansas City Lawn Sprinklers 7804 NW Blue Grass Dr., Kansas City, MO 64152 Phone: 816-459-0351 Email: KCMOSprinklers@gmail.com